Docora · Universus Developers
Docora frequently asked questions
Answers about Docora subscriptions, Coins, local files, online services, sync and accessibility.
Frequently Asked Questions
Students, researchers and professionals, as well as content creators, podcasters and writers of stories and novels. Study and work with documents, or turn your writing into audio episodes and stories performed by character voices, with a visual interface and comprehensive accessibility.
OCR, new AI audio, transcription, summaries, translation and course generation use online services. Saved audio and local files remain on your device, but account and session requirements can affect access. Docora does not include local AI models.
The Windows version supports NVDA, JAWS and Narrator. For navigation and key customization, see the user guide and the shortcut reference in the app. If you encounter a barrier, send us the feature name, app version and screen reader version.
No. Online features use Docora’s account service. Available engines depend on your account and the current service configuration. Content needed for a task is sent to the provider used for that task; see the Privacy Policy.
The converter creates new files in your chosen output folder while keeping your originals. Once the task finishes, you can open the results folder from within Docora.
Manage Plus, Pro or Enterprise subscriptions and one-time Coins purchases in your dashboard. Current prices, allowances and the final payment total are shown before purchase. Eligible reward offers may be available through an external service; availability and credit depend on its conditions and verification.
Your account connects your library, courses, progress, reading position, quotes, bookmarks and notes. Data covered by sync travels encrypted; the actual file is requested when needed through file transfer between devices. Seeing its title in the library does not mean a copy has already been saved on every device.
Online tasks use a balance or allowance according to your plan, the operation and current service settings. Your dashboard shows the balance or usage percentage relevant to your plan, and purchase details appear before payment. You do not need to buy both a subscription and Coins for every operation.
Canceling renewal stops future payments under your subscription terms. Closing an account ends sign-in and access to its balance and is a separate step; cancel any active subscription first. Withdrawal from a purchase and a request to erase personal data each have their own process and rights.